Organizational Background (Who we are):

GOAT USA is an athletic lifestyle clothing brand, bringing energy and passion to families across the United States. We pride ourselves on the quality of our products and our customer-centric approach, delivering an exceptional experience to everyone who connects with our brand. Spreading the aspirational message, "Ordinary people do extraordinary things," embodied in our logo, Chuck the GOAT has resonated with our deeply loyal constituency. Forming these bonds with mobile retail activations promotes an energy that carries through to our multiple revenue streams, including e-commerce, our own brick & mortar stores, and relationships with top retailers in the industry. As our business grows exponentially, we are excited to share our passion with passionate, experienced specialists looking to join the GOAT USA team.

Job Title

Retail Store Manager (The Westchester)

Job Purpose

The primary responsibility of the Retail Store Manager is to ensure the GOAT USA retail store operates smoothly and efficiently. This role involves overseeing day-to-day operations, including sales performance, inventory management, and visual merchandising. The Retail Store Manager is also responsible for hiring, orienting, and training employees, developing schedules, and maintaining a positive and productive work environment. Additionally, they monitor sales targets, analyze store performance, and ensure compliance with company policies and procedures, while motivating and leading the entire team to achieve store goals.

Job Duties and Responsibilities

● Complete store operational requirements by scheduling and assigning employees to shifts.

● Promote optimum staff performance by coaching, counseling, and disciplining employees.

● Regularly schedule meetings with staff to review performance.

● Deal with escalated customer service issues and incident reports

● Coordinate with Regional Manager to review company initiatives, expectations, and requirements pertaining to the retail location.

● Present the store creatively and cultivate a restock schedule for always maintaining inventory.

● Engage with the GOAT USA sales strategies.

● Manage inventory.

● Open and Close the store and the registers

● Ensure store is secure and safe for staff and customers.

● Maintain cash deposit routine.

● Report cash and sales numbers to the Regional Manager, accounting team, and executive team.

● Make sure the store is neat, presentable, and organized at all times.

● Secure merchandise by implementing security systems and measures.

● Protect employees and customers by providing a safe and clean store environment.

● Facilitate and assist in the store restocking on Thursday mornings.

● Coordinate with retail leadership to rotate inventory throughout the seasons.

● Organize the stockroom.

● Decorate the store during holidays.

● Maintain excellent communication and Customer Service skills.

● Maintain cleaning supplies, utilities supplies, and cleaning schedule for the store.

Requirements

● Full-Time, non-exempt.

● Capable of lifting or moving heavy products up to 50 pounds.

● Able to stand and walk throughout the scheduled work shift.

● Basic math skills for handling transactions

● Basic Excel and Word skills.

● Must work every Monday, days of restocks, and one weekend day.

Equal Employment Opportunity Statement:

GOAT USA is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, sex, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other basis protected by law. GOAT USA considers all qualified applicants regardless of criminal histories, consistent with legal requirements.